Frequently Asked Questions
Where are you based?
I am based in Dubai, United Arab Emirates and ship all my orders from here.
Do you ship internationally?
Yes, I ship internationally with courier [providing you with a tracking number].
How long does it take to receive the order?
Dubai: in stock prints are shipped the same day [if you ordered before 2pm], otherwise, the next day. For out of stock prints - please allow at least 2 business days.
Abu Dhabi: usually 2 working days
Rest of UAE: usually 2 working days
International: approximately 1 week
Please not that shop will be in holiday mode in September: all orders placed between September 1-26, will be shipped on the week of September 27. Thank you so much of understanding!
Do you do custom made illustrations?
Yes. Please, contact me for the custom made orders.
How is the order shipped?
All the prints are shipped flat in recycled and biodegradable packaging.
What do I do if my order arrived damaged?
Please, let me know as soon as possible if your order arrived in bad condition by emailing me at firstname.lastname@example.org and I will resolve the situation.