Frequently Asked Questions

Where are you based?
I am based in Dubai, United Arab Emirates and ship all my orders from here. 

Do you ship internationally?
Yes, I ship internationally with courier [providing you with a tracking number].

How long does it take to receive the order?

Dubai: in stock prints are shipped the same day [if you ordered before 2pm], otherwise, the next day. For out of stock prints - please allow at least 2 business days. 

Abu Dhabi: usually 2 working days

Rest of UAE: usually 2 working days

International: approximately 1 week

Do you do custom made illustrations?
Yes. Please, contact me for the custom made orders. 

How is the order shipped?
All the prints are shipped flat in recycled and biodegradable packaging. 

What do I do if my order arrived damaged?
Please, let me know as soon as possible if your order arrived in bad condition by emailing me at hello@formabyolya.com and I will resolve the situation.